Understanding Your Dashboard

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Vendor Dashboard gives you an overall summary of your shop and activities. From this dashboard, you can easily manage your shop and get quick insights.

Viewing your Dashboard

To view your artisan dashboard, follow either of the steps below:
• Visit shop.signatures.ca/dashboard
• Click on “My Account” in the top right corner, then click “Dashboard”, then click “Go to Artisan Dashboard”.

Understanding your Dashboard

Main Panel

Sales: the total amount of gross sales your shop has earned in its lifetime
Earning: the total amount of net sales (after the commission fee is applied) your shop has earned in its lifetime
Pageview: the total number of page views your shop has received in its lifetime
Order: the total number of orders your shop has received in its lifetime

Orders Panel

Go to > Orders and Shipping Help
Total: the grand total of orders your shop has received in its lifetime
Completed: the total number of orders your shop has fulfilled
Pending: the total number of orders placed in your shop that are currently awaiting completion
Processing: the total number of orders placed in your shop that have been paid but the items have not yet been shipped
Cancelled: the total number of orders your shop has cancelled, but not yet refunded
Refunded: the total number of cancelled orders your shop has refunded
On hold: the number of orders that have been placed but are currently experiencing delays or issues

Reviews Panel

Go to > Reviews Help
All: the total number of reviews your shop’s products have received
Pending: the number of reviews currently awaiting your approval
Spam: the number of reviews considered spam
Trash: the number of reviews you have deleted

Products Panel

Go to > Products Help
Total: the total number of products you have created in your shop
Live: the number of visible products in your shop that customers can currently view and purchase
Offline: the number of products you have created that are currently unavailable for customers to view and purchase
Pending Review: the number of products you have created currently awaiting approval from Signatures

Sales This Month Panel

Go to > Sales Help
This panel shows a line graph illustrating your gross sales amount (Sales total) and the total number of orders your shop has received (Number of orders) in the past 30 days.

Latest Announcements

This panel contains the latest messages from the Signatures team. Unread messages are highlighted in orange.
• To view a message, click on the announcement subject line in bold
• To view all messages, click on “See All”
• To delete a message, click on “Sell All”, then click on the X button in the top right corner of the message

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