Return and Warranty Requests

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Requesting a Refund on Artisan Dashboard

To do this, navigate to Artisan Dashboard->Orders.

Click on the order which you want to refund. Then click on Request Refund.

You will enter all details here, which includes Quantity, Total, Refund amount, and Reason for refund.

After filling in the required details, click on Submit Refund Request.

Vendors can also Add Note(s) to the order for reference.

Vendor will then Submit Refund Request.

Note: Refunds can take up to 5 – 10 business days to complete.

Previous Orders and Shipping
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