How to check the status of your order

You are here:
< All Topics

To check the status of your order, sign in to your Shop Signatures account and click on “Orders”. If you do not have a Shop Signatures account, you can check the status of your order by clicking on your order number in your order confirmation email.

On the Orders page, you will see your order’s shipping status:

  • Processing = Not shipped: the artisan has not yet shipped your order or hasn’t updated the shipping information of your order.
  • Complete = Shipped: the artisan has shipped your order.
  • Shipping Note: the artisan has added a tracking number to your order, and it is on its way to your shipping address.

Next How to return an item
Table of Contents