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Artisan Information

PLEASE make sure your address is correct on your receipt. That is the address I will ship to. If the address wrong I will have to charge shipping costs again.

Prints will be shipped within 3-5 business days, after receipt of payment. Canadian, U.S and international orders will be shipped via Canada Post. Shipping to US or international could take anywhere from 7-15 business days (depends on customs). I will send you a confirmation email after your order has been shipped. My prints are sealed inside a cello package to protect against moisture damage and then put into a rigid cardboard envelope. Large prints are shipped in a rigid tube.

LOST AND DAMAGED ITEMS
I follow Canada Post guidelines to determine at what point a delayed package is considered lost, which is 6 weeks after the shipping date. I ship replacements only after the full six weeks. If your order arrived damaged, please contact me via email.

CUSTOMS CHARGES
items that are shipped outside of Canada may have additional fees, taxes, tariffs, duties, or customs charges. The buyer is responsible for these fees that may occur.

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