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I love when my customers are happy and I will go out of my way to make sure you are !If you are not completely happy with your purchase please contact me within 7 days of receipt with proof of purchase and I will gladly authorize an exchange or a credit note.  All items being returned must be unworn, in original condition and in original packaging.  Returned items must be received back within 30days to qualify for an exchange or store credit. Refunds will only be issued for defects in workmanship for a period of  12 months from date of purchase. Refunds do not cover normal wear and tear, neglect, accidental damage, or abuse.

Upon receipt of the returned goods Joshua Tree Jewellery has the right to refuse any items that do not meet the exchange/return policy standards.  The customer is  responsible for the shipping cost on the returned item. For returns originating outside of Canada please contact me for proper shipping instructions. For hygienic reasons there is no return on pierced earrings

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