These Terms of Use (”Terms) govern your use of shop.signatures.ca. As used in these Terms of Use, “shop.signatures.ca” means the service provided by Signatures Shows Ltd. (“Signatures”) for selling handmade Canadian products.

If you use the shop.signatures.ca website, applications, or other services on which these Terms appear, that means you understand and accept these Terms. If Signatures make changes, we will let you know by posting the changes on the website. These Terms and any other legal terms found elsewhere on this website are the entire agreement between you and Signatures with respect to your use of shop.signatures.ca. These Terms and other legal terms on our site supersede all other understandings or agreements, written or oral, regarding your use of our website.

Please review our Privacy Notice, which governs your use of shop.signatures.ca.

shop.signatures.ca acts as a marketplace to allow users who comply with Signatures’ policies to offer, sell, and buy certain goods within a fixed-price format. Signatures will facilitate but is not directly involved in the transaction between buyers and sellers.

shop.signatures.ca is a curated marketplace. The basis for acceptance is the quality, originality, and craftsmanship of the work to be sold. You must be the designer and the creator of the work to be sold. Only work produced in Canada by you or under your direct supervision will be considered. You are prohibited from selling the work of other artisans or any other third-party. Reproduction aids such as moulds used in jewellery or ceramics must be created by the applying artisan.

Once accepted as a member in shop.signatures.ca your membership will continue until terminated. To use the shop.signatures.ca you must provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your billing date, you authorize us to charge the membership fee for the next billing cycle to your Payment Method (see “Cancellation” below).

Your shop.signatures.ca membership may start with a free trial. The duration of the free trial period of your membership will be specified during sign-up and is intended to allow new members to try the service. The free trial eligibility is determined by Signatures at its sole discretion and we may limit eligibility or duration to prevent free trial abuse. We reserve the right to revoke the free trial and put your account on hold if we determine that you are not eligible. We will charge the membership fee for the next billing cycle to your Payment Method at the end of the free trial period unless you cancel your membership prior to the end of the free trial period.

Fee: The membership fee for shop.signatures.ca and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your Payment Method on the specific billing date indicated on your “Account” page. We may authorize your Payment Method in anticipation of membership or service-related charges through various methods, including authorizing it for up to approximately one month of service as soon as you register.

Payment Methods: You authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. You can update your Payment Methods by going to the “Account” page.

Cancellation: You can cancel your shop.signatures.ca membership at any time, and you will continue to have access to the service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable, and we do not provide refunds or credits for any partial membership periods. To cancel, go to the “Account” page and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click “Billing details” on the “Account” page. If you wish to remove your Shop prior to the end of the billing period, please contact Signatures.

Changes to the Price and Subscription Plans: We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you.

Passwords and Account Access: The member who created the shop.signatures.ca account and whose Payment Method is charged (the “Account Owner”) has access and control over the account and is responsible for any activity that occurs through the account. To maintain control over the account and to prevent anyone from accessing the account, the Account Owner should not reveal the password or details of the Payment Method associated with the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We can terminate your account or place your account on hold to protect you, us or our partners from identity theft or other fraudulent activity.

Compliance

Age: You must be 18 years of age, or the age of majority in your province or territory, to become a member of the shop.signatures.ca. Minors may only use the service under the supervision of an adult.

Laws: You agree to use shop.signatures.ca, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content therein.

Account Information: You must keep your account information up-to-date and accurate at all times, including a valid email address. You may never share or transfer your account with any other party.

Account Binding: If you are registering as a business entity, you personally guarantee that you have the authority to bind the entity to this agreement.

Compromised Account: You must notify Signatures if your password has been lost, stolen, or otherwise compromised. Upon notification, we will suspend access or change access to your account immediately. If you lose your password or otherwise believe that your account has been compromised, please contact Signatures immediately and we will provide you the means to reset your password.

Transaction Payments: To sell items and to receive payment on shop.signatures.ca you must provide and maintain a valid Stripe account.

Right to Refuse Service: Signatures reserves the right, in Signatures’ sole discretion, to cancel unconfirmed or inactive accounts. Signatures also reserves the right to refuse service to anyone, for any reason, at any time. 

Geographic Limitations: shop.signatures.ca only retails within Canada to purchasers with Canadian shipping and billing addresses.

shop.signatures.ca is provided on an “as is, as available” basis, and to the fullest extent permissible by applicable law, Signatures disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever contained on or relating to the website, including without limitation the merchant ability or fitness for any particular purpose. Signatures will not be liable or responsible for any direct, indirect, incidental, special, punitive, or consequential damages or injuries caused by use or inability to use shop.signatures.ca or any feature of the website including viruses, omissions, misstatements, mistakes, interruptions, or any failure of performance whether or not caused by events beyond Signatures reasonable control, including but not limited to acts of god, communications line failure, theft, destruction, or unauthorized access to records, programs, or services. You understand that any reliance on shop.signatures.ca is at your own risk. You agree that you do not have any rights in shop.signatures.ca and that we will have no liability to you if shop.signatures.ca is discontinued or your ability to access it is terminated.

The content, arrangement and layout of shop.signatures.ca, including, but not limited to, the trademarks, service marks, text, art work, graphics, images, buttons, screen shots, music, digitally downloadable files, other content, and the compilation of the foregoing that appear on or are incorporated into shop.signatures.ca are property of Signatures, its licensors, or are used subject to fair use provisions of the law, and are protected from copying, imitation, communication, or simulation under domestic and international laws and are not to be reproduced, communicated, displaying, distributing, or transmitted without the express written permission of Signatures. Any unauthorized use of the materials, structure, sequence, arrangement, or design of shop.signatures.ca, or trademarks, service marks, or trade dress found within shop.signatures.ca may violate civil or criminal laws, including, but not limited to, copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statues.

Signatures understands that from time to time you may wish to use the Signatures marks, and hereby grants you this limited license to use Signatures marks subject to the following terms:

• You must distinguish the Signatures marks from surrounding text by, for example, capitalizing the first letter of the Signatures marks.
• You must spell the Signatures marks properly.
• You may not incorporate the Signatures marks or a confusingly similar mark into, for example, the name of your business, organization, non-profit organization, event, or trademark.
• You may not remove, alter, distort, or modify the Signatures marks, including adding other terms to the Signatures marks to create new words.
• You may not use the Signatures marks or a confusingly similar mark in a way that falsely implies a relationship or affiliation with, sponsorship, or endorsement by Signatures or that can be reasonably interpreted to suggest information comes from, or represents the views or opinions of Signatures or a Signatures employee.
• You many not, without prior permission, use the Signatures marks in the name of your product or service, or otherwise in your product.
• You may not use any trademarks, service marks, trade dress, designs or logos that are confusingly similar to Signatures marks or the look and feel of the Signatures website.
• You may not use the Signatures marks in a manner that is in Signatures’ sole opinion misleading, unfair, defamatory, infringing, libelous, disparaging, tarnishing, obscene or otherwise objectionable to Signatures.

You agree that if you violate this prohibition you will be responsible for any losses or fees that Signatures may incur because of your violation.

Within shop.signatures.ca, users can create accounts and post material, communicate with each other, and network with third parties. By creating an account or agreeing to work with us via shop.signatures.ca and using these interactive features you are governed by and subject to the post rules (“Posting Rules”), below.

You hereby grant Signatures a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights you have in your User Content, in any media now known or not currently known. You agree to allow Signatures to store or re-format your User Content on shop.signatures.ca and display your User Content in any way we choose.

By posting User Content on shop.signatures.ca, it is possible for an outside website or third party to re-post that Content. You agree to hold Signatures harmless for any disputes concerning this use. If you choose to display your own Signatures-hosted image on another website, the image must provide a link back to its listing page on shop.signatures.ca.

If you have been authorized by Signatures to create a Shop and sell products or services on shop.signatures.ca, as part of a transaction, you may obtain personal information, including email addresses and shipping information, from another shop.signatures.ca user. You agree to only use this personal information for that transaction or for Signatures-related communications unless you obtain prior permission from the other user. Signatures has not granted you a license to use the information for unsolicited commercial messages. By listing an item on shop.signatures.ca you warrant that you and the item comply with Signatures’ published policies. You also warrant that you may legally sell the item. You must accurately describe your item and all terms of sale in your shop.signatures.ca Shop. Your listings may include text descriptions, graphics, pictures, and other content relevant to the sale of that item. All items must be listed in an appropriate category with appropriate tags. Each listing must accurately and completely describe the item/items for sale in that listing. If the “in stock” quantity is more than one, all items in that listing must be prepared and delivered in a manner that is consistent with the items description, taking into consideration that such items are handmade will have slight variation. Each unique item must have its own listing.

All sales are binding. The seller must ship the order or otherwise complete the transaction with the buyer in a prompt manner, unless there is an exceptional circumstance, such as: (a) the buyer fails to meet the terms of the seller’s listing (such as payment method), or (b) the seller cannot authenticate the buyer’s identify. The buyer must deliver appropriate payment for items purchased unless there is an exceptional circumstance.

The price stated in each item listing description must be an accurate representation of the sale. Sellers must include the cost of shipping in each items price. Sellers may not charge additional shipping fees with the exception of expedited shipping surcharges. You may not alter the item’s price after a sale for the purpose of avoiding Signatures’ transaction fees, misrepresent the item’s location, or use another user’s account without permission.

You are solely responsible for your conduct and activities related to shop.signatures.ca and any and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links (together, “Content”) that you submit, post, and display on shop.signatures.ca.

Restricted Activities: Your Content and your use of shop.signatures.ca shall not:

• Be false, inaccurate, misleading, fraudulent or involve the sale of illegal, counterfeit, or stolen items
• Infringe upon any third-party’s copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy
• Violate any Signatures’ policy or community guidelines, or any applicable law, statute, ordinance, or regulation including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising
• Contain items that have been identified by any applicable government agency as hazardous to consumers and therefore subject to a recall
• Be defamatory, trade libelous, unlawfully threatening, unlawfully harassing, impersonate or intimidate any person, or falsely state or otherwise misrepresent your affiliation with any person, through for example, the use of similar email address, nicknames, or creation of false account(s) or any other method or device
• Interfere with a seller’s business or Shop
• Take any action that may undermine online reviews or feedback
• Contain child pornography
• Host images not part of a listing
• Modify, adapt or hack shop.signatures.ca or modify another website so as to falsely imply that it is associated with shop.signatures.ca;
• Appear to create liability for Signatures or cause Signatures to lose in whole or in part, the services of Signatures’ ISPs or other suppliers
• Link directly or indirectly, reference or contain descriptions of goods or services that are prohibited under these Terms, the Privacy Policy, or other policy documents as posted on shop.signatures.ca.

We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration. All your communications with Signatures are subject to these Terms. To contact Signatures please email to shop@signatures.ca.

You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of shop.signatures.ca and any of our services and, if applicable, your listing, purchase, solicitation of offers to purchase, and sale of items. In addition, you are responsible for paying any taxes applicable to any purchases or sales of items you make on shop.signatures.ca. Both you and Signatures acknowledge and agree that no partnership is formed. Neither you nor Signatures has the power or the authority to obligate or bind the other. These Terms will be governed by and construed in accordance with the laws of Ontario. If any provision or provisions of these Terms shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.